Thomas Haas Chocolates & Patisserie | FAQ

 
While we endeavour to maintain quality standards for dairy-, nut- and gluten-free, our products are made on shared equipment that processes wheat, nuts, dairy and eggs.
 
 
I am allergic to nuts, what kind of nuts are you using?
Our facility uses pistachios, almonds, pecans, walnuts, hazelnuts - traces of these nuts may be present in all of our products.


Do you have any nut-free products?

  • Manjari Cake
  • Lemon lemon Tart
  • Valrhona Chocolate Trio
  • Chocolate bars
  • Ginger & Chocolate Confection
  • Orange & Chocolate Confection
  • Chocolates & Truffles (except: Jamaican Rum, Green Cardamom, Pistachio & Marzipan, Noisette, Caramel Pecan and Crispy Hazelnut)
 
Do you have any gluten-free products? 
We have a huge selection of gluten-free chocolates, cookies and cakes:
  • Chocolate bars
  • Truffles
  • Chocolates (except Crispy Hazelnut and Stout and Malt)
  • Pate de Fruit
  • Chocolate Lollipops
  • Confection line (except Crispy Hazelnut)
  • Chocolate covered nuts
  • Chocolate Sparkle Cookies
  • French Macarons
  • Fresh Raspberry Cake
  • Chocolate Caramel Brownie
  • Coffee Chocolate Cake (98% gluten free)
 
Do you have any egg-free products?
  • Chocolate bars
  • Pâte de Fruit
  • Chocolate Lollipops
  • Confection line
  • Chocolates and Truffles
  • Chocolate-covered nuts
 
Do you have any Sugar-Free products?
Our 43% & 61% chocolate bars are sweetened with maltitol sweetener
 
Do you have any vegan suitable products?
Our pâte de Fruit (Fruit Jellies).
 
 
Do you have any Dairy free products? 
  • Pistachio Marzipan chocolate
  • Dark Chocolate bars
  • Pate de Fruit
  • Chocolate covered nuts (except Espresso beans & 43%; Pistachio & matcha)
  • Dark Bark Confection
  • Dark Bark Bites Confection
 
Where do you source your chocolate, and do you believe in social responsibility and sustainability in cocoa procurement?

As artisan chocolatiers, we are constantly striving to source the best quality product with a focus on environmental conscientiousness and organic farming. Our cocoa/chocolate comes from cocoa plantations from South America, Madagascar, Ghana, the Caribbean and Grenada - some of them organically grown and certified. To guarantee consistency of the highest-quality product, we make every effort to build a close relationship with our two chocolate manufacturers in Switzerland and France and their cocoa farmers in South America. As a result, we are able to ensure that the chocolate that we use is fairly traded, with as much product as possible certified by the Rainforest Alliance. Ethical trade emphasizes corporate social responsibility, particularly for companies from the Northern Hemisphere trading with partners in the South (suppliers, subcontractors or primary material producers located in these countries). Ethical trade aims to uphold minimal social and environmental conditions, based on recognized international standards such as those set down by the International Labor Organization, which advocates for employee rights like minim wage and freedom of association. Ethical trade also favours social advancement for employees of these businesses by encouraging and helping to develop optimal working conditions.
 
 
 
 
          Click here for Felchlin's information regarding sustainability and purchasing standards
 
 
 
 
 
Do you use any artificial flavours and/or colours in your products?

All of our ingredients are all-natural and of the highest quality. We do not use any artificial flavours or preservatives. Our cocoa butter colours are all FDA approved and some of them are extracted naturally from fruits and vegetables.

 
 
 
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